KUALA LUMPUR: The Malaysian Muslim Consumers Association (PPIM) has slammed the authorities for their lack of action in addressing illegal practices tied to repossession agents.
Its chief activist, Datuk Nadzim Johan, said there were many weaknesses in the current system that repossession agents exploited for their benefit.
He stressed the need to revamp the industry to effectively tackle longstanding issues associated with repossession agents, which included fraud, gangsterism and extortion.
"These issues have got to be addressed.
"We have had enough of this nonsense, and the authorities — you will be surprised — sometimes seem like they don't care," he told the New Straits Times.
Nadzim was earlier asked to comment on NST's series of reports on the emergence of syndicates masterminded by recovery agents selling repossessed vehicles at a lower price.
Nadzim recounted how his friend had his car repossessed, only to have it disappear without a trace.
"A friend of mine parked his car at our friend's house and I saw a tow truck waiting to repossess his car. I called him, but he decided to let it be.
"He had initially hoped to retrieve his car from the repossession store the following day, but the vehicle was nowhere to be found," he said.
Nadzim suggested the establishment of a task force involving the media, non-governmental organisations, banks, and relevant agencies to collectively address the issues once and for all.
"We have to change the whole scenario by having serious people (to work on the change), and I think that there is a need for a revamp (of the repossession industry)," he added.
Article by: New Straits Times
CAR REPO FRAUD: MUSLIM CONSUMER GROUP SLAMS AUTHORITIES
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